Privacy Policy

Effective Date: 27th December 2024

Nexa ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our website, application, and services (collectively, the "Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

Name, email address, and account credentials when you register for an account.
Payment information when you subscribe to our paid plans.
Any additional information you choose to provide through forms, surveys, or support requests.

b. Automatically Collected Information

Usage data, such as pages visited, features used, and time spent on the Services.
Device information, including IP address, browser type, operating system, and device identifiers.
Cookies and similar tracking technologies to enhance your experience (see Section 7).

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Services.
Personalize your experience and recommend features or content.
Process payments and manage subscriptions.
Communicate with you, including sending updates, security alerts, and support messages.
Comply with legal obligations and enforce our terms.

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist in providing our Services (e.g., payment processors, analytics providers).
Business Partners: If you integrate third-party tools, we may share necessary data to facilitate the integration.
Legal Obligations: Authorities or entities when required by law or to protect our rights and users.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

5. Your Privacy Rights

Depending on your location, you may have certain rights under applicable privacy laws, including:

Accessing, correcting, or deleting your personal information.
Opting out of certain data collection or marketing communications.

To exercise your rights, contact us at [email protected].

6. Security of Your Information

We implement industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Recognize your device and preferences.
Analyze usage patterns to improve the Services.
Provide personalized content and ads.

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Services.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website or through other communication methods. Your continued use of the Services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]

Thank you for trusting Nexa with your data. Your privacy is our priority.